Southwest Airlines offers Wi-Fi connectivity on its flights, allowing passengers to stay connected and entertained while flying. In this article, we will guide you through the process of connecting to Southwest Airlines Wi-Fi and provide valuable information about pricing, coverage and troubleshooting.
How to Connect to Southwest Airlines Wi-Fi
Follow the steps to connect to Southwest WiFi once you’ve boarded your aircraft:
- Turn on Airplane Mode and Connect to “SouthwestWiFi” Network Before connecting to Southwest Airlines Wi-Fi, ensure your device is on Airplane Mode. Then, turn on Wi-Fi and search for the “SouthwestWiFi” network in the available Wi-Fi networks.
- Open SouthwestWifi.com in Your Browser Once connected to the “SouthwestWiFi” network, open your preferred web browser and type the URL “southwestwifi.com“.
- Select a Plan and Connect On the Southwest Airlines Wi-Fi portal, you will be presented with various internet plans. Choose the one that suits your needs, follow the prompts, and you will be connected to Southwest Airlines Wi-Fi.
Please note that Southwest automatically restricts high-bandwidth applications including Netflix, HBO Max, Zoom, and Microsoft Teams, Video calls to maintain the stability of the in-flight Wi-Fi.
Southwest Airlines Wi-Fi Pricing
Southwest Airlines offers inflight Wi-Fi on all its flights, but the pricing can vary depending on the internet service provided, the destination, and the type of aircraft. Currently, the standard daily rate for internet access is $8 per device.
However, if you are an A-List Preferred elite member, you can enjoy free Wi-Fi on all Southwest flights, including international ones. To achieve elite status, you’ll need to meet specific travel or point-earning criteria.
Southwest Airlines Wi-Fi Coverage and Device Requirements
Wi-Fi is available on all Southwest Airlines aircraft. To connect, your device needs to meet the following minimum system requirements:
- Android 8+ enabled devices
- Apple products with OS 12.0+ (includes iOS and MacOS)
- Microsoft Windows 10
Additionally, ensure you are using the most recent version of Chrome, Apple Safari, or Microsoft Edge as your browser.
Using Multiple Devices on Southwest Airlines Wi-Fi
You can use multiple devices simultaneously on Southwest Airlines Wi-Fi with the same $8 internet fee. Whether you want to browse the web, check social media, or access your emails, the fee covers all devices you connect during the day.
Payment Methods Accepted for Southwest Airlines Wi-Fi
You can purchase Southwest Airlines Wi-Fi using one of the following payment methods:
- Credit Card
- Apple Pay
Free Wi-Fi and In-flight Entertainment
While Southwest Airlines does not offer free Wi-Fi, it provides complimentary in-flight entertainment, including live and on-demand TV shows, music, movies, and a flight tracker. These options are available to all passengers without an internet fee.
Troubleshooting and Technical Help
If you encounter any issues with connecting to Southwest Inflight Wi-Fi or accessing content, make sure your device meets the minimum requirements for the Inflight Entertainment Portal. Unfortunately, Southwest cannot provide technical support during your flight.
Requesting a Refund for Internet Issues
If you experience any problems with the $8 Internet service, such as poor connectivity, you can contact Southwest Airlines through their website contact page to request a refund.
Stay Connected with WiFi on Southwest Airlines
With Southwest Airlines’ Wi-Fi services, you can stay connected and entertained throughout your flight. Connect to the “SouthwestWiFi” network, visit southwestwifi.com, and select your desired plan to enjoy browsing, social media, and emails. Remember that if you are an elite member, you can enjoy complimentary Wi-Fi.