Are you a frequent flyer with American Airlines and subscribed to their in-flight WiFi service, but now you need to cancel it? Here’s a guide on how to go about cancelling your American Airlines in-flight Wi-Fi subscription.
How to Cancel Your American Airlines WiFi Subscription
The easiest way to cancel your American Airlines Wi-Fi subscription is to contact their customer care team directly. You can reach them through the following methods:
Keep in mind that once you cancel your subscription, you can continue using the WiFi service until the end of your current billing cycle. So, if you’re close to the end of your billing period, you may want to wait to cancel to get the most out of your subscription.
Requesting a Refund
If you want a refund for the remainder of your unused Wi-Fi subscription, contact American Airlines customer care. While their refund policy isn’t explicitly stated online, customers have reported success getting prorated refunds by providing:
- Order number
- Reason for refund request
- Contact information
Additionally, according to this Reddit post, contacting the WiFi service provider (e.g., Viasat) might be necessary to initiate a refund. Keep in mind that the refund process may vary depending on your specific circumstances and the WiFi subscription plan you have.